Terms & Conditions
1. Introduction

Bridge Street Stone operates this website subject to the following terms and conditions. Your use of this website indicates that you accept these terms and conditions, regardless of whether or not you place an order with us. Should you not accept these terms, do not use this website. We may change these terms and conditions at any time with sole discretion and without notice by updating this page. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. Bridge Street Stone reserve the right to seek all remedies available by law and in equity for violation of these terms and conditions.

2. Copyright

The images and information on this website are protected by copyright. Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by us or our licensors. Except as specifically permitted, no portion of this website may be distributed or reproduced by any means, or in any form, without Bridge Street Stone written permission. COPYRIGHT NOTICE: © Bridge Street Stone All Rights Reserved.

3. Ordering From Us

You are deemed to have placed an order with us by ordering via our online checkout process. As part of this process you will be given the opportunity to check your order and to correct any errors. We will send you acknowledgement of your order, detailing the quantity and products you have ordered. Our acceptance of an order takes place when we receive the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made, even if your payment has been processed immediately, unless we notify you that we do not accept your order, or you have cancelled your order. We may refuse to accept an order: Where goods are not available; Where we cannot obtain authorisation for your payment; If there has been a pricing or product description error; or If you do not meet any eligibility criteria set out in our terms and conditions.
Please note; when ordering any reclaimed products, we recommend coming to see our current supply of stock and that which you will be getting, before ordering. This is due to the varying nature of Reclaimed products in their surface finish, size and thickness. We do not except returns on Reclaimed products.

4. Pricing

All prices displayed in pounds sterling and exclude VAT (where applicable) at the current rates. All prices on this site include shipping costs to certain specified postcode areas within the U.K. Charges for shipping outside of those specified postcode areas will be agreed with the customer upon receiving an order (or by prior arrangement). Details of our shipping arrangements are available on our delivery information pages.

5. Cancellation and Returns

You may cancel your order: a) By notifying us by email at salesoffice@stonepaving.co.uk before we have dispatched the goods to you; or b) Where goods have already been dispatched to you, by returning goods at any time within 5 days of receipt for a refund minus a 20% restocking charge and shipping costs. The cost of returning goods shall be borne by you. Upon receipt of the returned goods we will give you your refunded amount or an exchange credit as required. The right to return goods will not apply in the event that the product has been used, or the packaging has been opened and the goods are no longer in a saleable condition. This does not affect your statutory rights.
This excluded certain products such as Reclaimed flags, or where stated otherwise.


6. Damages 

Whilst we endeavour to have the best packaging and delivery options possible, due to the nature of stone as a material it is not possible to guarantee every slab will arrive undamaged. We recommend ordering between 5% and 10% extra materials to allow for any breakages. We will issue a refund of the equivalent amount for any damages in a crate of more than 5%. Replacing small quantities of materials isn't usually possible through a delivery.

7. Warranties and Disclaimers

Liability Limitations Except as expressly provided otherwise in an agreement between you and Bridge Street Stone, all information on this website is provided “as is” without warranty or conditions of any kind, either express or implied, including, but not limited to, the implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement. Bridge Street Stone. assume no responsibility for errors or omissions in the information or other documents which are referenced by or linked to this website. In no event shall Bridge Street Stone be liable for any special, incidental, indirect or consequential damages of any kind, or damages whatsoever,( including without limitation, those resulting from: (1) Reliance on the materials presented, (2) Costs of replacement goods, (3) Loss of use, data or profits, (4) Delays or business interruptions, (5) And any theory of liability, arising out of or in connection with the use or performance of products or information) whether or not Bridge Street Stone have been advised of the possibility of such damages. This website could include technical or other inaccuracies. Changes are periodically made to the information herein. However, Bridge Street Stone make no commitment to update materials on this site.

7. Privacy Policy

Bridge Street Stone Ltd. is committed to preserving the privacy of all visitors to our website. We want visitors to be aware of the information we collect, how we use it, and under what circumstances, if any, we disclose it. By placing an order via this website, you consent to the collection, use and transfer of your information under the terms of this policy. All changes to our privacy policy in the future will be posted to our website, and where appropriate, via email notification. All comments, queries and requests relating to our use of your information are welcomed and should be addressed to salesoffice@stonepaving.co.uk Information we collect from you When placing orders on this website, you may be asked to provide certain information about yourself, including your name, contact details and credit or debit card information.


This website uses cookies to keep track of the contents of your shopping basket. You may choose to disable cookies in your web browser, but you will be unable to place an order on our website. For information about cookies, please visit www.aboutcookies.org Use of your information Your information will enable us to supply the goods or services you requested, and to bill you and contact you where necessary concerning your orders. We may also use and analyse the information we collect to help administer, support, improve and develop our business.

Disclosure of your information

The information you provide to us may be accessed or given to third parties some of whom may be located outside the European Economic Area, who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. Unless required by law, we will not otherwise share, sell or distribute any of the information you provide to use without your consent.

Security and Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. Accessing and Updating You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure it is accurate and kept up to date. If you wish to do this, please contact us at salesoffice@stonepaving.co.uk . We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.